Buffalo Express Taxi Service Customers' Frequently Asked Questions

Are you open and still crossing the Canadian border during Covid?

Ans. Yes we are. We are still transporting customers across the border and to anywhere in Canada. You will be only required to provide proof of a negative COVID-19 molecular test result taken in the United States within 72 hours of pre-arrival, or a positive test taken 14 to 90 days prior to arrival. Please learn more here about https://www.buffaloexpresstaxi.com/traveling-to-canada-during-covid.html

How does Buffalo Express Taxi provide safe taxi services for Covid-19 Prevention?
Ans. To stop the spread of COVID-19, Buffalo Express Taxi takes responsibility for your safe travel, therefore we have followed the relevant precautionary guidelines issued by CDC. As part of this commitment Our drivers, will at all times be wearing protective face masks and we only request your cooperation and support. We have also provided our drivers with disinfectants to assist them clean the cars after every taxi ride.​ After each customer drop off, our taxi driver will clean the door handles, passenger seats, floor mats and any other surfaces that have had human contact. Please note, our taxi drivers are instructed to follow social distancing for your as well as their safety.​

How much Taxi cost from Buffalo airport to Niagara Falls ON Canada side? 
Ans. We will charge you only 105$ to Niagara Falls Canada NO OTHER HIDDEN CHARGES and ONLY 105$ USA side.

How much Taxi cost from Buffalo airport to Toronto Downtown? 
Ans. We will charge you only 300$ to Toronto Canada NO OTHER HIDDEN CHARGES and ONLY 300$.

How much is a Taxi from Buffalo Airport to Downtown? 
Ans. The distance between  Buffalo Niagara International Airport, Genesee Street, Cheektowaga, NY to Buffalo Downtown is 9.5 Miles and takes about 15 minutes, costs about 30$USD. 

How much does a taxi cost from Buffalo Airport to Niagara Falls USA side? 

How much does a taxi cost from Buffalo Airport to Niagara Falls Canada side? 

Does your Taxi cross the border of Canadian peace bridge and any bridge to Canada?
Ans. Yes we do. We have many years of experience transporting customers across Canada.

Does Your Taxi provide pick up service from Canada side to USA?
Ans. Yes we do. All you have to do is call us or make reservation online for instance confirmation.

How Much a Taxi fare from Buffalo Airport to Fort Erie, ON, Canada? 
Ans. The distance between Buffalo Niagara International Airport, Genesee Street, Cheektowaga, NY to Fort Erie, ON, Canada is 18.5 Miles and takes about 26 minutes depends on the Security check at Canada boarder. It costs about $85 USD.

Where is your drop off point at Canadian Border? 
Ans. We drop off clients at customer's choice. If you have a hotel booked, we will drop you off at your hotel, if not anywhere you like.

What document do I need to travel to Canada? 
Ans. since June 2009, everyone from every country arriving in Canada by air, land and sea has needed a passport or equivalent travel document ( i.e. Green Card or NEXUS CARD). More info read here

Do you Charge PER PERSON? 
Ans. No we charge only one person. we charge PER CAR. So if you choose a VAN which is the same price, we charge per VAN.

Does your taxi Accept Credit Card? 
Ans. Yes we do accept all major credit cards and if you wish, will provide you an instant receipt right a way.

Can I pay my Taxi reservation in advance using my Credit Card on the phone?
 Ans. Yes you can pay in advance using your credit card. 

Can I use Coupon on my Airport Taxi? 
Ans. Yes You can apply our Airport taxi coupon if you have one.

How Much your Taxi Service Charge per Mile? 
Ans. The price will depend on the traffic on the road and how many stops you make but you can use this simple formula to calculate the taxi fare ( MILES X 3 ) + 4 = Fare for instance if you travel is about 6 miles, so you multiply 6x3 and you add 4 on the total amount THEREFORE 6x3 is 18 and add 4 on 18 and it comes 22. Most the cheapest and reliable way of taking our taxi is accepting our FLAT RATE/FIXED RATE so the price won't go up during high traffic on the road or at the Canadian border.
Do you do Taxi contract with monthly payment?
Ans. Yes we do accept monthly contract. Call us and we can arrange the monthly contract by charging you weekly or monthly whichever more suitable to you or to your company.

Is that okay if I want a flat Rate taxi?
Ans. Yes we do accept a flat rate. Suggest us a flat rate price and we might approve that. We are very reasonable.

When is the best time to book my Taxi reservation? 
Ans. we suggest to book your Taxi a head of time, 3 upto 4 hours before you pick up time to guarantee your taxi reservation. You can book the taxi a week or two week in advance as well to reserve your taxi with 100% taxi availability.
I left my stuff in your Taxi who should I call?
Ans. Please call 716-809-8009 and describe the stuff you left in our Taxi, we might ask ID for security purpose before we hand the lost found property to you.
When I call a Taxi at my place, will I be charged the miles to my house?
Ans. No we charge only when the customers board on our taxi.  

I have pets to carry with me, how much should I be charged? 
Ans. No we charge NO extra fees for pets however, the pets have to be placed in Pets Cages.

Does your Taxi Service charge the waiting time?
Ans. No. we don't charge waiting time up 15 minutes. That what makes us different and special from other companies in Buffalo. But the actual price was 30 USD for 30 minutes wait.
Does your Taxi Service provides service out of the Buffalo areas?
Ans. Yes we do. Feel free to call us and to find out our cheaper price if you plan to take our taxi to go out of town. We have no limitation on Mileage radius.

I want to cancel my reservation what should I do? Can I get my money back if I already paid?
Ans. Yes you can cancel it any time but it would be more easier for us if you call us in advance and cancel the reservation. We will refund your many in Full if you cancel your taxi reservation.

Are you hiring a Taxi driver?
Ans. Yes we do hire but we hire only a person who owns a Taxi already. You bring your taxi and we will provide you a call/customers. 

We add more FAQ every week when we think it will be helpful for our customers.

Buffalo Express Taxi Service is the Buffalo NY Airport and Local Taxi Service provider to and from BUF Airport, Canada, Toronto, Niagara Falls and any sightseeing areas in New York.
(716) 435-6338
15 Lonsdale Rd Buffalo , NY 14208 USA

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(716) 435-6338

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